CakeTales

— TERMS & CONDITIONS —

Terms & Conditions

Introduction

Welcome to CakeTales. These Terms & Conditions govern your access to and use of the services, communication platforms, products, and digital solutions provided by CakeTales, a business registered under UDYAM-MH-26-0818772, operating from Flat No. 102, Nalini Smruti, Survey Number 125, Manjari Budruk, Lokmangal Colony, Near Z Corner, Pune, Maharashtra – 412307.

By accessing our website, using our communication services, interacting with our WhatsApp Business communications, RCS messaging services, placing requests, or engaging with CakeTales through any approved digital channel, you agree to be legally bound by these Terms & Conditions.

These Terms are designed to establish transparent business practices, protect user interests, and ensure compliance with applicable Indian laws, Meta Business Messaging Policies, WhatsApp Business Platform requirements, and RCS communication standards.

Definitions

For the purpose of these Terms:

“CakeTales”, “Company”, “we”, “our”, or “us” refers to CakeTales.

“User”, “Customer”, “you”, or “your” refers to any individual, business, or entity accessing or using our services.

“Services” means products, customer communication facilities, digital interactions, order-related services, notifications, WhatsApp communications, RCS messaging, and related business offerings provided by CakeTales.

“WhatsApp Business Platform” means Meta’s official business messaging infrastructure.

“RCS” means Rich Communication Services provided through supported telecom operators and communication partners.

“Personal Data” means any information that identifies or relates to an individual.

Acceptance of Terms

By using CakeTales services, you confirm that you have read, understood, and accepted these Terms. If you do not agree with any provision contained herein, you should discontinue use of our services.

Your continued interaction with CakeTales through digital platforms, messaging channels, or business communication services constitutes acceptance of these Terms.

Description of Services

CakeTales operates in the category of manufacturing other articles of paper and paperboard and may provide business-related communication, customer support, product information, order assistance, promotional communication, and related services.

Our communication channels may include WhatsApp Business messaging, RCS messaging, email communication, and other approved digital communication methods.

CakeTales reserves the right to modify, improve, discontinue, or introduce new services based on business requirements and regulatory obligations.

Eligibility

Users must have the legal capacity to enter into agreements under applicable Indian laws.

By using CakeTales services, you confirm that:

  • You are legally capable of accepting these Terms.
  • Information provided by you is accurate and complete.
  • Your use of our services does not violate applicable laws or regulations.

Account Registration

Where registration or customer information submission is required, users must provide accurate and updated information.

Users are responsible for maintaining confidentiality of account-related details and must immediately inform CakeTales of unauthorized access or misuse.

CakeTales may verify submitted information to maintain service quality, prevent fraud, and comply with legal requirements.

User Responsibilities

Users agree to:

  • Provide accurate information.
  • Use services only for lawful purposes.
  • Avoid submitting harmful, fraudulent, misleading, or illegal content.
  • Respect communication preferences and consent requirements.
  • Avoid attempting unauthorized access to systems or communication platforms.

Users are responsible for ensuring that their activities comply with applicable laws.

Payment & Billing Terms

Where paid services, products, subscriptions, or communication solutions are offered, applicable charges will be communicated before purchase.

Payments must be completed through approved payment methods.

Users agree that:

  • Pricing may change with prior communication.
  • Applicable taxes may be charged according to Indian taxation laws.
  • Payment obligations remain valid after service delivery.

Subscription Renewal & Termination

If CakeTales provides subscription-based services, renewal terms, billing cycles, and cancellation procedures will be communicated clearly.

Users may request termination according to applicable cancellation procedures.

CakeTales may suspend or terminate access where:

  • Terms are violated.
  • Fraudulent activity is detected.
  • Required payments remain unpaid.
  • Continued service may create legal or security risks.

Use of WhatsApp Official API & RCS

CakeTales may use official communication channels including WhatsApp Business Platform and RCS messaging solutions to provide customer communication.

All messaging activities will follow:

  • Meta Business Messaging Policies.
  • WhatsApp Business Platform guidelines.
  • Applicable telecom regulations.
  • User consent requirements.

CakeTales does not send unsolicited bulk messages or unauthorized promotional communication.

Message Delivery & Compliance Policy

Message delivery depends on factors including network availability, telecom infrastructure, platform approvals, user settings, and third-party service providers.

CakeTales follows responsible messaging practices, including:

  • Sending messages only to users who have provided appropriate consent.
  • Providing relevant business communication.
  • Respecting opt-out requests.
  • Avoiding spam or misleading messages.

Users may request stopping promotional communications at any time.

Intellectual Property Rights

All trademarks, logos, designs, text, graphics, business materials, and digital content belonging to CakeTales remain the intellectual property of CakeTales unless otherwise stated.

Users may not copy, reproduce, distribute, modify, or commercially exploit our intellectual property without written permission.

Confidentiality

CakeTales respects confidential information received from customers and users.

Information shared during business interactions will be handled responsibly and used only for legitimate business purposes.

Both parties agree not to disclose confidential information except where required by law.

Disclaimer of Warranties

CakeTales provides services on an “as available” basis.

While reasonable efforts are made to maintain accuracy and reliability, CakeTales does not guarantee uninterrupted availability, error-free operation, or continuous availability of third-party communication platforms.

Limitation of Liability

To the maximum extent permitted under Indian law, CakeTales shall not be responsible for indirect, incidental, special, or consequential losses arising from:

  • Platform interruptions.
  • Third-party service failures.
  • Unauthorized user actions.
  • Network issues.

Indemnification

Users agree to protect and indemnify CakeTales from claims, damages, losses, or expenses arising from:

  • Violation of these Terms.
  • Illegal use of services.
  • Misuse of communication platforms.
  • Violation of third-party rights.

Governing Law (India)

These Terms shall be governed by and interpreted according to the laws of India.

Any disputes shall be subject to the jurisdiction of competent courts located in Maharashtra, India.

Changes to Terms

CakeTales may update these Terms periodically to reflect changes in business operations, legal requirements, or platform policies.

Updated Terms will be published through appropriate communication channels.

Contact Information

Business Name: CakeTales
UDYAM Registration Number: UDYAM-MH-26-0818772
Phone: 9011282002
Email: Caketales03@gmail.com
Address: Flat No. 102, Nalini Smruti, Survey Number 125, Manjari Budruk, Lokmangal Colony, Near Z Corner, Pune, Maharashtra – 412307

End of Terms & Conditions